SMS terms & conditions
The terms of our text messaging program. Short version: you asked us to text you, we'll keep it relevant, and STOP works instantly and permanently.
Last updated: 2026
The program
Fordine Solutions operates a text messaging program for people who have asked us to contact them by text. We use it to reply to enquiries, confirm and remind you about scheduled calls and consultations, ask for information we need to move a file forward, and let you know when something in your file needs a decision.
How you join
You join by giving us your mobile number and ticking the box that says we may text you. That box appears on our contact form, on our carrier onboarding form, and in the sign-up prompt on our website. You can also join by texting us first, or by telling a member of our team in writing or on a call. The box is never ticked for you. We do not buy phone numbers and we do not text people who did not ask us to.
Consent to receive texts is not a condition of purchasing any goods or services from us. Decline it and we will still work with you; we'll just use email and the phone instead.
Message frequency
Message frequency varies depending on what's happening with your enquiry or your file. It is conversational rather than scheduled — you may get several in a day while a file is active, and none for weeks when nothing is moving.
Cost
We don't charge you for messages. Message and data rates may apply from your mobile carrier, depending on your plan.
How to stop
Reply STOP to any message from us and we will stop texting that number. You will receive one final message confirming you've been unsubscribed, and nothing after that. You can also just tell us — email support@fordinesolutions.com or call 877-234-6182 and we'll remove you.
Stopping texts does not cancel anything else. If we're working together we'll simply continue by email and phone.
How to get help
Reply HELP to any message and we'll send back contact details. Or reach us directly at support@fordinesolutions.com or 877-234-6182.
Restarting
If you've opted out and want messages again, you'll need to opt back in — tick the box on the form again, or text us and tell us. We won't restart it on our own.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and your handset, neither of which we control.
Supported carriers
The program is available on major US carriers. Carrier support can change without notice, and availability on any particular network is not guaranteed.
Your information
Your mobile number and your messages are handled as described in our privacy notice. The part that matters most here: we do not share mobile information or text-messaging consent with third parties or affiliates for their marketing or promotional purposes, and we never sell it.
Changes
If we change this program we'll update this page and change the date at the top. If the change is significant, we'll tell the people enrolled in the program.
Contact
Fordine Solutions
2300 Pennsylvania Ave, Wilmington, DE 19806
support@fordinesolutions.com
877-234-6182